Frequently Asked Questions

Usually between 4 and 6 hours, a little longer if deoderizor or protector are applied. Please be careful going from carpet to hard surface, it will be slippery.
Yes, but we recommend clean indoor shoes be worn. Please be careful going from carpet to hard surface, it will be slippery.
A clean indoor shoe with a hard rubber sole is recommended. Your skin has oils that can soak into the carpet, and socks are like sandpaper to carpet.
If there is urine or faeces in the carpet, we use an emulsifier to bring the bacteria to the surface, then we apply a deodorizer after the cleaning. This service does cost extra.
After cleaning, furniture is typically dry within 3 or 4 hours. Leather furniture usually within an hour.
Grout color seal is typically fully cured within an hour after being applied.
The material takes 24 hours to fully cure. After 24 hours, it can be returned to full use.
We recommend washing it once a week using a liquid cleaner. Pastes and powders can damage the surface.
We recommend wiping them dry after every use. Please do not store cans, bottles, or soaps as these will cause water build up. We also recommend not setting hot pans on refinished countertops, and we recommend using a cutting board. Please see the use and care instructions provided.
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